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20 Years, Countless Disruptions: What Two Decades in Global Logistics Have Taught Me

This year marks my 20th anniversary in the shipping industry, and I cannot help but reflect on the past two decades, from tightening compliance and carrier consolidations to shocks that reshaped the industry and the evolution of technology over the years. Below is the brief history of shipping and logistics in the past 20 years from my perspective.

Increased importance of Compliance

The importance of compliance increased dramatically in mid-2000s, following the security concerns post-September 11th attacks. Voluntary programs like C-TPAT and the introduction of ISF 10+2 rule (2009) reshaped how importers filed data and secured their supply chains. By 2008, over 11,000 companies had joined C-TPAT.

Later came SOLAS VGM (2016) and IMO 2020, which cut sulfur emissions from 3.5% to 0.5%, impacting more than 60,000 vessels worldwide. These regulations not only increased the safety and opened the path for a cleaner future but also forced everyone to rethink their procedures and improve their adaptability.

For me, these changes became a very important part of building long-term partnerships and trust with our customers.

Carrier Consolidation and Alliances

In 2005, there were more than 20 global container carriers. Today, the top 10 carriers control over 85% of world capacity. The rise of alliances like 2M, Ocean Alliance, and THE Alliance fundamentally changed relationship building, and how everyone negotiates contracts and obtains vessel space. These changes created a need for more strategic approach.

The collapse of Hanjin in 2016 had stranded $14 billion in cargo value across 500,000 containers. This still remains one of the most dramatic reminders of risk concentration. It highlighted a lesson I’ve carried throughout my career: risk should never be concentrated in a single option. By spreading risk across carriers and routings, we’ve been able to protect our customers and deliver reliability in an unpredictable industry.

Ports, Labor, and Infrastructure Strains

There have been many close calls with full blown strikes at U.S. ports, but none had the biggest impact than the 2014–15 ILWU labor dispute on U.S. West Coast ports. This cut port productivity by nearly 50%, leaving over 30 vessels anchored off Los Angeles/Long Beach (though this number looks insignificant comparing to Covid-induced delays at the same ports.)

At the same time, chassis shortages became a big problem. Carriers used to control their own chassis supplies but this changed in early 2010s. Fragmented pools and surging demand left containers stranded without enough chassis supply to meet demand and detention/demurrage charges increased to over $2 billion annually by 2021.

These issues were a good lesson for the power of contingency planning. Multiple gateways, inland routings, equipment strategies, and constant communication became critical tools for serving customers reliably.

Emerging Technology and the E-commerce Decade

E-commerce and rise of technology defined most of the 2010s. Global e-commerce sales increased from $1 trillion in 2012 to over $5.8 trillion by 2023. This dramatic increase created demand for end-to-end visibility for parcel cargo and eventually this led the way for increased demand for visibility on container moves. As a result,  API and EDI connectivity, TMS platforms, and real-time visibility tools became mainstream in shipping. This created opportunities for small to mid-size freight forwarders and helped them compete on a broader scale with larger competition.

Robotics and automation entered warehouses. The shipping and logistics industry was transformed from paper and manual handling to dashboards, workflows and automation. More informed decisions were made based on data and not intuition any longer.

Personally, this was the era when I leaned into digital adoption. Customers everywhere stopped asking if we had visibility tools and started asking how fast we could connect them.

Trade Shocks and Black Swans

Over the past two decades, I have seen several shocks that the shipping industry went through. Below are some of the most significant ones.

  • 2008–09 financial crisis: Global container volumes fell 9% year over year, the steepest decline on record at the time.
  • The Covid pandemic (2020–22): Spot rates on the Asia–U.S. West Coast shipping lane jumped from $1,500/FEU in 2019 to over $20,000/FEU in 2021. Schedule reliability collapsed below 40%.
  • Ever Given grounding (2021): Six days of a massive cargo ship stuck in the Suez Canal froze $9 billion per day in global trade.
  • Houthi attacks in the Red Sea (2023–25): After Yemen-based Houthis started attacking container ships, most ships routed around the Cape of Africa, adding 10–14 days to transit and billions in fuel costs.

Each of above events were a reminder that disruption isn’t rare – it is the nature of the shipping industry. To mitigate the disruption, the speed of adaptation, diversification and communication are key.

Sustainability and ESG

Sustainability has been at the core of discussions for many years, but it moved from the obscure roundtable discussions to the mainstream in recent years. The IMO 2020 sulfur cap alone added an estimated $50 billion annually in costs to the shipping industry. Looking ahead, the IMO 2030 and 2050 decarbonization goals will require widespread investment in alternative fuels like LNG, methanol, and ammonia, and this will also have impact on how new vessels are built.

Today, more shippers ask not just about price and transit but also about carbon footprints. Emission visibility on a per-shipment basis is becoming a general practice in the shipping industry and this will give edge to more shippers and help them differentiate themselves from the companies that follow traditional practices. Logistics providers will be asked to prove they have done their part for responsible shipping.

What’s Next and Takeaways

If the last 20 years were about compliance, consolidation, and crises, the next 20 will most likely be about AI and more automation of processes, more specific actions on sustainability and more diversified supply chains. Cost management will be more critical.

Out of these experiences over the past 20 years, two timeless lessons remain which are diversification and adaptability. Diversification amongst ocean carriers, ports (both U.S. East Coast/West Coast), origins (China vs. Southeast Asia), technology, and adaptability to an ever-changing environment will be important. These two principles have carried our teams and customers successfully over the years. Vessels, systems, regulations, sourcing patterns change but adaptability, trust, resilience, and the relationships remain as the only constants in the shipping industry.

Serkan Kavas
Serkan Kavashttps://www.mts-logistics.com
Serkan Kavas was born and raised in Turkey. He graduated from Dokuz Eylul University with a Degree in Business Administration in 2001. He had an internship in Germany at a major industrial company after college. He worked at their family business in Turkey and managed their exports from Turkey to Europe. He moved to the U.S. to continue his education in New York and obtained his MBA degree with International Business concentration at New York Institute of Technology in 2005. After graduation he was recruited by MTS Logistics and he has been working at the company since 2005. Serkan worked his way up from the entry level to operations manager and to his current position as our VP of Imports at MTS Logistics. He wears different hats daily with different responsibilities. He has vast knowledge, experience, and understanding of all aspects of logistics, freight, and the supply chain. His focus now is to help develop our import department and help our company move forward.
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