Customer Service Excellence
The service industry is a very complex environment. Most of us not only strive to provide the best...
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Author: Mahab Rahman
Piracy Threat Escalating for the Global Shipping Industry
Piracy is perhaps is one of the biggest concerns for the freight industry, second to the...
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Current Trends In Ocean Transportation
According to the WTO, in 2004, the value of international trade rose by nearly 21%. This...
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