Digital Transformation and Business Development After the COVID Pandemic


It has been well over a year since the COVID-19 lockdowns started in March 2020.

While some parts are still struggling with higher case rates and lockdowns, some parts of the world are reopening now, in July 2021. We must still follow the COVID-19 prevention measures to stop the spread. However, in the areas in which COVID-19 cases are decreasing, now it is safer to leave our houses and spend time outside than a year before.

The illness has affected nearly every aspect of life, from work and school to everyday activities like getting groceries, and even our ways of communication. With the pandemic, video chats have skyrocketed to keep the world running and we are using this technology more than ever now. Working and studying from home decreased the usage of paper documents and increased the need for electronic documents. Although some industries are more suitable to work remotely, some are not. Businesses are still trying to find methods to keep their efficiency and productivity under control and reinterpret traditional work models with an innovative approach and use technology more effectively.

At the start of the pandemic, many senior executives feared that telecommuting could have a negative impact on employee productivity. While some employees state that they can work comfortably at home, some of them state that they cannot concentrate at home and would prefer the office. You can check this PwC report for more detailed information, It’s Time to Reimagine Where and How Work Will Get Done.

These days, as we are hopefully approaching the end of the pandemic, preparations are being made for the transition from the remote working method, which takes a long time, to getting used to the pre-pandemic normal working process. Of course, this process will not be like the “old normal” in many companies. There are many opinions that the concept of office and business life, which is constantly transforming due to developing technology and global changes, will gain a new identity in 2021 as well.

The teleworking system, which was mandatory in 2020 due to the pandemic, is continuing for many companies in 2021.

Especially advanced virtual collaboration and communication tools play a key role in a successful remote working process. More and more work and collaboration is taking place in virtual spaces such as chat rooms and video conferencing environments. While text chat applications may be insufficient to provide communication, developing video conferencing systems enabling employees to understand each other better.

The days of physically reporting to an office every day of the workweek are not likely to resume once the COVID-19 pandemic is over. Not all businesses are suitable for working remotely and it can be quite a headache if the communication and coordination process of a project cannot be done effectively. Evolving work models are the solutions and one of them is the hybrid model, which is being adapted for many companies nowadays, like us at MTS Logistics!

The purpose of the hybrid model is to optimize the business with the positive aspects of both working from and working from the office and avoid the negative aspects. Within this structure, teams or departments may split between working remotely and working in-house. For example, the marketing team may be off-site while your sales crew shows up at the office every morning. This allows companies to keep their office up and running for work and train new employees better, while knowledgeable and designated workers could work remotely to ensure safety during pandemic, increase the productivity of the employees, and reduce companies’ carbon footprint and fixed costs. With new cybersecurity systems, employees can work on a network as secure as the office when they are out of the office.

The pandemic has changed many things in our daily lives as it affected the world.

While some of these changes are temporary, we can foresee that some of them will show their effects in the future. It will be one of the most important developments of 2021 for suitable companies to move their business processes to digital platforms and be more active in the new reality of the future (such as the My MTS App, offered by MTS Logistics, that is currently available on the Apple App Store and Google Play Store.) Remote and hybrid working methods, which will be continued in 2021 as a continuation of 2020, are in a sense of a preparation for future business models.

The digital transformation of MTS Logistics is happening faster than ever!